Refund Terms and Conditions
Welcome to MORVYNEX. We value your satisfaction and strive to ensure you have a seamless experience with our products and services. Please carefully read our Refund Terms and Conditions below:
1. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- The product or service must have been purchased directly from MORVYNEX.
- A valid proof of purchase must be provided.
- The refund request must be submitted within 30 days of the purchase date.
2. Non-Refundable Items
Unfortunately, the following items are non-refundable:
- Products purchased during promotional sales.
- Customized or personalized items.
- Subscription services beyond the initial trial period.
3. Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact our Customer Service Team at [email protected] with your order details.
- Provide a detailed explanation of the reason for the refund request.
- Our team will assess your request and respond within 5 business days.
4. Processing Refunds
Upon approval of your refund request, the following will take place:
- Refunds will be processed to the original payment method used at the time of purchase.
- Please allow 7 to 10 business days for the refund to reflect in your account.
5. Contact Information
If you have questions or concerns about our refund policy, please contact us:
Email: [email protected]
Phone: (555) 012-3456
Office: 123 Corporate Drive, Suite 100, Anytown, CA 90123
Thank you for choosing MORVYNEX. We are committed to ensuring your satisfaction with our products and services.